Guest Service Lead — Store Hospitality & Ops

Busch's Fresh Market; Rochester Hills (MI); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

401K with company match

Daily Pay available

Zusammenfassung

Busch’s Fresh Market in Michigan is seeking a Guest Service Manager Assistant (Full Time) to oversee all aspects of guest service operations as the person in charge, on-site.

This role requires strong leadership, organization and communication skills, with a high school diploma and prior retail experience. Benefits include 401K with company match and Daily Pay, with a welcoming family-owned store atmosphere.

Qualifikationen

• High school diploma.
• Previous experience in a retail environment.
• Proficient leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Aufgaben

• Oversee all aspects of guest service operations as person in charge
• Exemplify key concepts of hospitality when interacting with guests, associates, and community
• Ensure adherence to check cashing, refund, and store charge policies and procedures
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases
• Assist guests with questions, purchases, store charges, and special orders
• Assist associates in achieving service and labor objectives as directed by GSM
• Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area)
• Provide input to GSM concerning associate performance and department conditions
• Deliver clear expectations and follow-through on assigned tasks in GSM’s absence
• Assist in training and development of associates

Kenntnisse

Leadership

Communication

Organization

Planning

Guest service

Ausbildung

High school diploma

Jobbeschreibung

Busch’s Fresh Market in Michigan is seeking a Guest Service Manager Assistant (Full Time) to oversee all aspects of guest service operations as the person in charge, on-site.

This role requires strong leadership, organization and communication skills, with a high school diploma and prior retail experience. Benefits include 401K with company match and Daily Pay, with a welcoming family-owned store atmosphere.