Guest-Focused Service & Food Prep Team Member

El Pollo Loco; Los Angeles (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Career growth potential

Flexible schedule

Medical Insurance

Dental Insurance

Vision Insurance

401(K) match

Job summary

El Pollo Loco in Van Nuys, CA is hiring a Service Team Member to greet guests, assemble orders and keep the dining area clean. You’ll play a key role in delivering fast, friendly service in a busy restaurant.

As a team member, you’ll help prepare menu items, handle orders and payments, and use suggestive selling to boost guest experience. Benefits include competitive pay, flexible schedules, medical/dental/vision insurance, and growth opportunities within a supportive team.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Job description

El Pollo Loco in Van Nuys, CA is hiring a Service Team Member to greet guests, assemble orders and keep the dining area clean. You’ll play a key role in delivering fast, friendly service in a busy restaurant.

As a team member, you’ll help prepare menu items, handle orders and payments, and use suggestive selling to boost guest experience. Benefits include competitive pay, flexible schedules, medical/dental/vision insurance, and growth opportunities within a supportive team.