Guest-First Service Team Member - Flexible Schedule

El Pollo Loco, Inc.; Clovis (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Employee discount

Medical insurance

Dental insurance

Vision insurance

Paid sick time

401(k) with match

Career growth

Flexible spending accounts

Employee Assistance Program

Pet Insurance

Theme park discounts

Job summary

El Pollo Loco is hiring a Service Team Member to greet guests, assemble orders, and help prep our fire-grilled favorites. You’ll contribute to a fast-paced team, ensure accuracy of orders, and support restaurant operations with a friendly, professional attitude.

The role emphasizes strong customer service, cash handling, and adherence to recipes and procedures, with growth opportunities and flexible full- or part-time scheduling. Training and certifications provided as needed.

Qualifications

• Experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.
• Work collaboratively with restaurant team members and management to achieve operational goals.

Skills

Customer service

Cash handling

Education

Food Handler Certification

Job description

El Pollo Loco is hiring a Service Team Member to greet guests, assemble orders, and help prep our fire-grilled favorites. You’ll contribute to a fast-paced team, ensure accuracy of orders, and support restaurant operations with a friendly, professional attitude.

The role emphasizes strong customer service, cash handling, and adherence to recipes and procedures, with growth opportunities and flexible full- or part-time scheduling. Training and certifications provided as needed.