Service Team Member: Flexible Hours & Growth

El Pollo Loco; Maywood (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Career growth potential

Flexible schedule

Medical, dental, and vision insurance

Employee assistance program

Flexible spending accounts

401(k) with match

Discounts on parks and events

Job summary

El Pollo Loco is seeking a Service Team Member to greet guests, assemble orders, and help prep our fire-grilled favorites while maintaining clean, efficient service. You’ll process payments accurately and support a welcoming dining experience.

Flexible scheduling with full-time or part-time hours, competitive pay, and growth opportunities are provided, along with benefits such as medical, dental, vision, and a 401(k) match.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Education

Previous customer service or food service experience preferred

Job description

El Pollo Loco is seeking a Service Team Member to greet guests, assemble orders, and help prep our fire-grilled favorites while maintaining clean, efficient service. You’ll process payments accurately and support a welcoming dining experience.

Flexible scheduling with full-time or part-time hours, competitive pay, and growth opportunities are provided, along with benefits such as medical, dental, vision, and a 401(k) match.