Guest Service Expert – Fast-Paced Restaurant

Church's Texas Chicken; Bay City (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

Church's Texas Chicken in Bay City, Texas is hiring a crew member to greet guests, take orders, and serve food quickly while following our operating standards. You will handle cash, provide friendly service, and ensure accuracy in transactions in a fast-paced restaurant.

You'll contribute to a clean, welcoming counter, stock supplies, assist with rotations, and help resolve guest concerns. Prior experience is not required but a friendly, reliable attitude is essential for success.

Qualifications

• High school diploma or GED, with at least 6 months related experience.
• Ability to receive money and count back change accurately.
• Knowledge of restaurant policies, practices, and HR procedures.

Responsibilities

• Greet customers courteously and serve orders within the mandated service time.
• Suggestive up-sell of products as directed by management.
• Handle cash and deliver orders to customers.
• Attend to customer service problems or complaints and notify management as needed.
• Maintain accurate cash counts and secure drawer at end of shift.
• Ensure product rotation and display cleanliness; keep service area stocked.

Skills

Cash handling

Customer service

Basic math

Communication

Timeliness

Computer skills

Education

High school diploma or GED

Job description

Church's Texas Chicken in Bay City, Texas is hiring a crew member to greet guests, take orders, and serve food quickly while following our operating standards. You will handle cash, provide friendly service, and ensure accuracy in transactions in a fast-paced restaurant.

You'll contribute to a clean, welcoming counter, stock supplies, assist with rotations, and help resolve guest concerns. Prior experience is not required but a friendly, reliable attitude is essential for success.