Guest Service Captain: Luxury Parking Experience

Towne Park LLC; Indianapolis (IN); On-site; USD 12,000 - 40,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k plan

Job summary

Towne Park LLC is seeking a Guest Service Captain in Indianapolis to orchestrate the guest service experience alongside teammates, reporting to the Account Manager. The role includes coordination and administrative duties, troubleshooting, and acting on urgent matters when management is off-site.

Compensation is hourly with $9 base pay plus $10–$20 per hour in tips; work schedule may include AM/PM shifts. Benefits offerings and schedule details are provided by the company.

Qualifications

• High school diploma or GED required.
• Must pass a criminal background check, MVR and drug screen.
• Six (6) months related experience and/or training; OR equivalent education/experience.
• Valid driver’s license with a clean driving record; ability to drive manual transmission.
• Must be able to read, write and speak Standard English.

Responsibilities

• Open vehicle and hotel doors; check in guests; park and retrieve vehicles.
• Provide bell services; assist with directions, taxis, reservations; know facility details.

Skills

Customer service

Communication

Driving

Manual transmission

English proficiency

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Captain in Indianapolis to orchestrate the guest service experience alongside teammates, reporting to the Account Manager. The role includes coordination and administrative duties, troubleshooting, and acting on urgent matters when management is off-site.

Compensation is hourly with $9 base pay plus $10–$20 per hour in tips; work schedule may include AM/PM shifts. Benefits offerings and schedule details are provided by the company.