Guest Service Bell Attendant

Metropolis Technologies; Nashville (TN); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid time off

Tips eligible

Job summary

SP+, a Metropolis company, is hiring in Nashville, TN for a guest services role focused on escorting guests, handling luggage and delivering high standards of service. You will interact with hotel guests, manage inquiries, and maintain security and appearance throughout shifts.

Role requires reading, basic writing, and the ability to work varying shifts including weekends. A valid driver's license is needed for potential company vehicle duties.

Qualifications

• Education and/or Experience: Less than high school education or up to one month related experience or training.
• Availability to Work: 2nd/3rd shift and weekends may be required.
• License Requirement: Valid state-issued driver’s license with acceptable driving record.
• Language skills: Ability to read, write simple correspondence and present information.
• Reasoning ability: Ability to follow standard written or oral instructions.
• Other skills: Ability to use clock (military time) and maintain a professional demeanor.

Responsibilities

• Escort arriving and departing guests to accommodations and assist with luggage.
• Read luggage tags, issue claim tickets and manage guest items.
• Accompany guests to rooms and explain room features.
• Respond to guest inquiries quickly and courteously.
• Flag guest feedback to management and follow up on requests.
• Maintain a neat appearance and uniform during shifts.
• Assist Supervisors with additional duties as needed.

Skills

Customer service

Shift flexibility

Reading & writing

Communication

Driver's license

Education

Less than high school / up to 1 month experience

Job description

SP+, a Metropolis company, is hiring in Nashville, TN for a guest services role focused on escorting guests, handling luggage and delivering high standards of service. You will interact with hotel guests, manage inquiries, and maintain security and appearance throughout shifts.

Role requires reading, basic writing, and the ability to work varying shifts including weekends. A valid driver's license is needed for potential company vehicle duties.