Guest Service Attendant

Tee Bar Corp; Town of Highland (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401k

PTO

Job summary

Rocking Horse Ranch Resort in Highland, NY seeks a friendly Guest Services Attendant to greet guests, handle inquiries, and coordinate luggage and shuttle service across multiple shifts (7:30-3, 3-11, 9-5, 10-6, 11-7).

The role requires 1+ year in customer service, a valid driver's license, ability to lift 50 lbs, and weekend/holiday availability. Competitive benefits are offered and growth opportunities exist within hospitality teams.

Qualifications

• 1+ year of customer service experience.
• Must be able to stand and move throughout shift.
• Must have a valid driver's license and be 18+.
• Ability to lift up to 50 lbs regularly.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet guests on arrival and set a positive first impression.
• Handle guest inquiries and concerns with urgency and courtesy.
• Coordinate luggage collection, storage and delivery for guests.
• Provide shuttle service to train station, airport and other locations.

Skills

Customer service

Mobility on feet

Communication

Interpersonal skills

Multitasking

Job description

## DescriptionRocking Horse Ranch Resort, an award-winning family friendly resort located in Highland, NY, is seeking a talented and energetic Guest Services Attendant. The ideal candidate will have a vibrant personality and will create memorable guest experiences. Shifts vary from: 7:30-3pm, 3-11pm, 9-5pm, 10-6pm, or 11-7pm.Responsibilities:* Greet all guests upon arrival, exceeding expectations and first impressions* Handle all guest inquiries and concerns with a sense of urgency* Coordinate luggage collection, storage, and delivery* Provide shuttle service for guests to various locations, including the train station, airport, etc.## QualificationsQualifications:* 1+ year(s) customer service experience* Ability to work on your feet throughout the day* Strong organizational, communication, and interpersonal skills* Strong work ethic, adept at multitasking, and a true team player* Must possess valid driver's license and be 18 years of age or older* Ability to lift 50 lbs at a time on a regular basis, such as luggage/cartsA flexible schedule with weekend and holiday availability is required. We offer competitive pay and comprehensive benefits, including medical, dental, vision, 401k and PTO. There is absolute room for growth. Come work with the best hospitality team in the Hudson Valley!