Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Culver City (CA); On-site; USD 23,281 - 25,485; Full time

Benefits offered by this job

401k company match

Daily pay

Employee assistance program

Tuition reimbursement program

Health, vision, and dental insurance

Lucrative performance bonuses

Free services

Career advancement opportunities

Referral bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for enthusiastic team members in Culver City, CA, for in-person roles. Responsibilities include creating a welcoming environment, promoting services, managing front desk operations, and maintaining cleanliness.

The ideal candidate has strong sales skills, excellent communication, and a goal-oriented mindset. A variety of benefits includes health insurance, 401k match, tuition reimbursement, and performance bonuses. Join us for a great work culture where collaboration and success are celebrated!

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products, and sell wax passes.
• Educate guests on our exclusive product line.
• Manage front desk operations including cash handling.
• Maintain a clean and organized center appearance.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail, sales, or beauty industry

Availability to work evenings and weekends

Job description

Job Location: 3817 B Overland Ave, Culver City, CA 90232.
Salary range: $16.90 - $18.50 hourly. Full‑time & part‑time. Hourly + sales bonuses.

Work location: In person.

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal‑oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

What We Offer

• 401k company match.
• Daily pay.
• Employee assistance program.
• Team member assistance fund.
• Tuition reimbursement program.
• Health, vision, and dental insurance.
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast‑growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our four core values.
• Referral bonus – generous incentive to hire all roles.