Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; California (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k match

Daily pay

Health insurance

Bonus opportunities

Free waxing services

Career advancement

Team culture

Referral bonus

Job summary

European Wax Center in Marina Del Rey, CA is hiring a Guest Service Associate to deliver exceptional guest service at the front desk and drive center revenue. This in-person role requires greeting guests, promoting services, scheduling reservations, processing payments, and maintaining a polished center environment.

You’ll join a dynamic team with strong sales goals, opportunities for training in waxing techniques and product knowledge, and a culture that rewards collaboration and performance.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes, and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales and guest service

Communication & interpersonal

Target driven

Evenings & weekends

Job description

Overview

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. This is an in-person role located at 4371 Glencoe Ave B9 B, Marina Del Rey, CA 90292.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes, and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous incentive to hire all roles