Guest Service Associate - Pretzel Shop

Kitchen-Kettle-Village

Intercourse (PA)

Hybrid

USD 18,000 - 21,000

Part time

14 days+

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Benefits offered by this job

20% discount at Kitchen Kettle foods

Scheduling flexibility

Learning and development opportunities

Employee fun days

20-34 hours per week

Job summary

Kitchen Kettle Village in Intercourse, PA is seeking a part-time Guest Associate for MOMs Pretzels. You will greet guests, ensure high service standards, and support smooth transactions in a fast-paced food-service setting.

Responsibilities include baking pretzels, recording HACCP logs, following opening/closing procedures, and maintaining a clean work area while keeping guests happy. Prioritize accuracy, reliability, and teamwork.

Qualifications

Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards and product knowledge.
Record HACCP logs daily to ensure food safety compliance.
Bake pretzels and handle money efficiently.
Follow opening, closing, and daily operating/cleaning procedures.
Maintain a clean, sanitary work area and keep supplies stocked.

Responsibilities

Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge.
Record HACCP logs daily to ensure food safety compliance.
Greet every guest in a positive and professional manner.
Demonstrate skill in baking pretzels and handling money.
Follow opening, closing, and daily operating/cleaning procedures.
Balance deposits against daily sales and report discrepancies.

Skills

Guest service

Cash handling

Teamwork

Stress management

Job description

1 Attachments

8 days ago Requisition ID: 1833

Salary Range: $13.00 To $15.00 Hourly

GUEST ASSOCIATE

Intercourse, Pa | Part-time | $13-$15 per hour + tips (based experience and availability)

Kitchen Kettle Village is seeking enthusiastic team members for MOMS Pretzels. This role focuses on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and safe environment, and efficiently handling guest transactions while meeting food safety standards. The ideal candidate will excel at pretzel baking, guest service, and working in a fast-paced food service environment.

Vision: Spreading Happiness

Mission: Creating Exceptional Experiences and Lasting Memories

Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me

Family-owned and operated since 1954
Non-traditional retail and food service hours - Closed evenings and Sundays
Scheduling flexibility for work/life balance
20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
Learning and development opportunities

What You’ll Do

Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge
Record HACCP logs daily to ensure food safety compliance
Greet every guest in a positive and professional manner
Demonstrate skill and efficiency in properly baking pretzels and handling money
Follow opening, closing, and daily operating/cleaning procedures
Participate in daily sales promotions to pursue shop goals
Maintain a clean and sanitary work area at all times
Assist in keeping condiments and paper supplies stocked and clean
Handle money transactions and interact professionally with guests
Balance deposits against daily sales and report any overages, shortages, or discrepancies

What You Bring

High level of confidentiality and ethical conduct
Teamwork orientation
Stress management / composure
Ability to adapt to a changing environment

For a complete description of this position, please review the attached full job description. The attachment includes detailed information about the essential functions, competencies, work environment, physical demands, position type, expected hours of work, and other job-related details.