Guest Experience Associate — Pretzel Shop (Part-Time)

Kitchen Kettle Village; Intercourse (PA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Family-owned and operated since 1954

Non-traditional retail and foodservice

Scheduling flexibility for work/life

20% discount at Kitchen Kettle Foods/B

Employee fun days

Learning and development opportunities

Job summary

Kitchen Kettle Village – MOMS Pretzels Shop in Intercourse, PA, is seeking a part-time Guest Associate to deliver exceptional guest experiences, assist with pretzel baking, and manage daily operations.

You will greet guests, handle money, maintain cleanliness and safety, and participate in promotions. The role offers 20–34 hours per week with evenings and Sundays closed and includes a 20% employee discount.

Qualifications

• Provide outstanding guest service with a friendly, professional demeanor.
• Maintain food safety by recording HACCP logs and following procedures.
• Handle monetary transactions accurately and efficiently.

Responsibilities

• Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge.
• Record HACCP logs daily to ensure food safety compliance.
• Greet every guest in a positive and professional manner.
• Demonstrate skill and efficiency in properly baking pretzels and handling money.
• Follow opening, closing, and daily operating/cleaning procedures.
• Participate in daily sales promotions to pursue shop goals.
• Maintain a clean and sanitary work area at all times.
• Assist in keeping condiments and paper supplies stocked and clean.

Skills

Guest service

HACCP logs

Money handling

Teamwork

Attention to detail

Adaptability

Job description

Kitchen Kettle Village – MOMS Pretzels Shop in Intercourse, PA, is seeking a part-time Guest Associate to deliver exceptional guest experiences, assist with pretzel baking, and manage daily operations.

You will greet guests, handle money, maintain cleanliness and safety, and participate in promotions. The role offers 20–34 hours per week with evenings and Sundays closed and includes a 20% employee discount.