Shift Lead

Workstream; Birch Run (MI); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Flexible scheduling

Employee discount

Tuition assistance

Health & Vision benefits

Competitive pay + tips & bonuses

Job summary

Wetzel's Pretzels in Birch Run, MI is hiring a Shift Leader to direct daily bakery operations when management is absent. The role requires 25–30 hours per week with possible overtime, weekends as needed, and reliable transportation.

Prior food experience is a plus, and compensation includes hourly pay plus tips. The ideal candidate is reliable, positive, and enjoys delighting customers in a fast-paced, growing brand.

Qualifications

• Guest focus and customer service orientation.
• Results-driven approach to targets and commitments.
• Strong problem-solving and decision-making abilities.
• Reliable transportation and punctuality.
• Willingness to work weekends and major holidays.

Responsibilities

• Direct all daily bakery operations in the absence of management.
• Supervise and train team members.
• Ensure all food preparation is completed to standards.
• Manage breaks and shift changes of employees.
• Motivate and assist in onboarding new team members.
• Maintain safety, cleanliness, and compliance with health codes.

Skills

Guest focus

Results oriented

Problem solving

Reliable transportation

Weekend availability

Job description

We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class ...just like our teams! No experience is required but bring your A game... you need to be reliable, positive and enjoy delighting our fabulous customers. If this sounds like you and you want to be a part of a fun, growing brand!

Shift Leader at Wetzel's Pretzels

Compensation: Hourly Rate + Tips = $15+ per hour

Are you looking for a fun and dynamic working environment? Do you enjoy delighting customers with delicious, hand-made pretzels? If so, we have the perfect opportunity for you!

Wetzel's Pretzels is a fresh bakery known for producing the best-in-class, crave-able pretzels. We are seeking a highly skilled and motivated Shift Lead to join our team. As a Shift Lead, you will have the overall responsibility for directing the daily operations of the bakery in the General Manager's and Assistant Manger's absence . This is an immediate and time-sensitive role!

The ideal candidate must be available to work 25-30 hours per week, and overtime when needed. Weekends are required when needed. Must have reliable transportation. Previous food experience is a plus!

Why should you apply?

• Competitive pay plus tips and bonuses
• Flexible scheduling
• Employee discount
• Tuition Assistance
• Potential Eligibility for Health & Vision Benefits

Responsibilities:

• Direct all daily operations of the bakery in the absence of management
• Supervise and train employees
• Ensure all food preparation is complete
• Manage employee breaks and shift changes
• Motivate and assist in the training of new team members
• Ensure compliance with Occupational Safety and Health Act, local health and safety codes, and company policies
• Maintain facility, equipment, and grounds
• Follow Wetzel's Pretzels store audit standards
• Support other employees in completing their tasks
• Provide fast, accurate service and ensure excellent customer experience
• Perform tasks including cashiering, rolling, baking, and expediting

Required Competencies:

• Guest Focus & Customer Service
• Passion for Results - set compelling targets and deliver on commitments
• Problem Solving and Decision Making - make good decisions based on analysis, experience, and judgment
• Reliable Transportation - show up on time and act in a professional manner
• Available weekends and major holidays

Location: Birch Run Premium Outlets 12156 Beyer Rd ste v013, Birch Run, MI 48415, USA