Guest Service Specialist: Fast-Paced Customer Care

churchs; Tennessee; On-site; USD 24,000 - 32,000; Full time

Job summary

Church's Chicken in Tennessee is seeking a Restaurant Crew Member to greet guests, take orders, and serve with speed and courtesy.

You will handle cash transactions, maintain a clean dining area, rotate products, and assist management with daily tasks in a fast-paced environment.

Qualifications include a high school diploma or GED and at least 6 months of related experience. This role offers growth within a well-known fast-food chain.

Qualifications

• High school diploma or GED; at least 6 months of related experience.

Responsibilities

• Greets customers with a friendly, welcoming attitude.
• Takes and fills orders within service time guidelines.
• Suggests upsell of products as directed by management.
• Collects payments and delivers orders to customers.
• Addresses customer issues or complaints promptly; notifies a manager as needed.
• Ensures cash Drawer is counted at shift end and maintains accurate checks.
• Notifies Manager in Charge of deletions, over-rings, or equipment problems.
• Keeps product holding times within guidelines; rotates/display products attractively.
• Maintains clean service area; restocks napkins, cups, lids, and iced tea.
• Performs other duties as assigned.

Skills

Cash handling

Customer service

POS system

Interpersonal skills

Fast-paced

Basic computer

Education

High school diploma or GED

Job description

Church's Chicken in Tennessee is seeking a Restaurant Crew Member to greet guests, take orders, and serve with speed and courtesy.

You will handle cash transactions, maintain a clean dining area, rotate products, and assist management with daily tasks in a fast-paced environment.

Qualifications include a high school diploma or GED and at least 6 months of related experience. This role offers growth within a well-known fast-food chain.