Guest Service Specialist: Fast-Paced Growth & Impact

churchs; Tennessee; On-site; USD 25,000 - 35,000; Full time

Job summary

Church's Chicken in Tennessee is hiring crew members to greet guests, take orders, and serve quickly and courteously. You will handle cash, operate the POS, and help ensure accurate transactions while maintaining a clean display and stocked service area.

Ideal candidates have a high school diploma or GED and at least 6 months of related experience, with strong interpersonal skills and a friendly, professional demeanor for a fast-paced environment.

Qualifications

• High school diploma or GED; at least 6 months related experience.
• Experience handling cash and operating a cash register.
• Ability to work in a fast-paced environment.

Responsibilities

• Greets customers with a friendly, welcoming attitude.
• Takes and fills orders within service time requirements.
• Suggests upsell opportunities as directed by management.
• Collects payment and delivers the order to the customer.
• Addresses customer concerns promptly; notifies the manager as needed.
• Counts cash at shift end and ensures drawer accuracy.
• Notifies Manager in Charge of any deletions, over-rings or equipment issues.
• Maintains proper product holding times.
• Keeps display case clean and products rotated attractively.
• Stocks napkins, cups, lids, and maintains iced tea supplies.
• Fulfills other duties as assigned.

Skills

Customer service

Cash handling

Interpersonal skills

POS system

Basic computer skills

Fast-paced environment

Education

High school diploma or GED

Tools

POS system

Cash register

Cash handling hardware

Job description

Church's Chicken in Tennessee is hiring crew members to greet guests, take orders, and serve quickly and courteously. You will handle cash, operate the POS, and help ensure accurate transactions while maintaining a clean display and stocked service area.

Ideal candidates have a high school diploma or GED and at least 6 months of related experience, with strong interpersonal skills and a friendly, professional demeanor for a fast-paced environment.