Guest Service Associate — Fast-Paced Restaurant

Church's Texas Chicken; Montgomery (AL); On-site; USD 12,000 - 21,000; Full time

Job summary

Church’s Chicken in Montgomery, AL is seeking a Restaurant Crew Member to greet guests, take orders, and serve in a fast-paced environment, following our operating standards.

You will handle cash, assist with upselling, maintain the display and cleanliness, and support daily tasks as directed by management.

Requirements include a high school diploma or GED and at least 6 months related experience; strong interpersonal and basic computer skills are valued.

Qualifications

• Knowledge of restaurant policies, practices and HR procedures.
• Excellent interpersonal skills; interact professionally with individuals at all levels.
• Able to succeed in a fast-paced work environment.
• Able to receive money and accurately count back change.
• Cash handling security; frequent cash drops and maintaining a minimum amount of cash in the drawer.
• Basic computer skills.
• Punctuality for scheduled shifts.

Responsibilities

• Greet customers with a welcoming, positive attitude.
• Take and fill orders within company mandated service time.
• Suggestive upsell of products as directed by management.
• Collect money and deliver orders to customers.
• Attend to customer service problems or complaints; notify manager as needed.
• Verify opening reading and bank; be accountable for cash handling during shift.
• Notify Manager in Charge of any deletions, over-rings or equipment problems.
• Ensure product holding times are observed and display items rotated attractively.
• Keep display case clean and stocked with napkins, cups, lids, and iced tea.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Cash handling

Fast-paced environment

Count change

Security in cash

Computer skills

Punctuality

Education

High school diploma or GED

Job description

Church’s Chicken in Montgomery, AL is seeking a Restaurant Crew Member to greet guests, take orders, and serve in a fast-paced environment, following our operating standards.

You will handle cash, assist with upselling, maintain the display and cleanliness, and support daily tasks as directed by management.

Requirements include a high school diploma or GED and at least 6 months related experience; strong interpersonal and basic computer skills are valued.