Guest Service Associate - Fast-Paced Restaurant

Cajun Funding Corp; Brownsville (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Church's Chicken in Brownsville, Texas seeks a Restaurant General Manager to lead daily operations with a focus on guest satisfaction, speed, and accuracy. You will supervise team members, enforce standards, manage cash handling, and ensure compliance with company policies and safety procedures.

The ideal candidate has strong communication, proven experience in fast-paced environments, and the ability to train staff, balance cash drawers, and deliver high-quality service to every guest.

Qualifications

• High school diploma or GED.
• At least 6 months of related experience.
• Knowledge of restaurant policies and HR procedures.

Responsibilities

• Greet customers warmly and provide prompt service.
• Take and fill orders within company mandated service time.
• Suggestive up-sell of products as directed by management.
• Collect money and deliver orders to customers.
• Address customer service problems or complaints promptly.
• Notify manager as needed.
• Verify opening reading and bank; count back cash accurately.
• Maintain a clean display and rotate products attractively.

Skills

Cash handling

Customer service

Interpersonal skills

Fast-paced

Change counting

Basic computer skills

Education

High school diploma or GED

Job description

Church's Chicken in Brownsville, Texas seeks a Restaurant General Manager to lead daily operations with a focus on guest satisfaction, speed, and accuracy. You will supervise team members, enforce standards, manage cash handling, and ensure compliance with company policies and safety procedures.

The ideal candidate has strong communication, proven experience in fast-paced environments, and the ability to train staff, balance cash drawers, and deliver high-quality service to every guest.