Guest Experience Associate — Fast-Paced Service

Church's Texas Chicken; Brownsville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Church’s Chicken in Brownsville, TX is seeking a Crew Member to serve guests with courtesy and speed while following our operating standards. The role emphasizes accurate cash handling, timely order fulfillment, and helpful upselling.

Responsibilities include taking orders, processing payments, maintaining display cleanliness, and addressing guest concerns with a positive attitude. Education required is a high school diploma or GED with at least 6 months of related experience.

Qualifications

• High school diploma or GED required, with at least 6 months of related experience.
• Ability to count back change accurately and handle money.
• Capable of working in a fast-paced environment and delivering friendly service.

Responsibilities

• Greets customers warmly and ensures quick, courteous service.
• Takes and fills orders within company service times.
• Upsells products as directed by management.
• Collects payment and delivers order; handles cash safely.
• Addresses customer issues and notifies manager when needed.
• Maintains accurate cash drawer and counts down at shift end.
• Notifies经理 of any deletions, over-rings, or equipment problems.
• Keeps display case clean, rotates products, and stocks supplies.

Skills

Interpersonal skills

Cash handling

Basic computer skills

Punctuality

Fast-paced environment

Customer service

Education

High school diploma or GED

Tools

Cash register

Job description

Church’s Chicken in Brownsville, TX is seeking a Crew Member to serve guests with courtesy and speed while following our operating standards. The role emphasizes accurate cash handling, timely order fulfillment, and helpful upselling.

Responsibilities include taking orders, processing payments, maintaining display cleanliness, and addressing guest concerns with a positive attitude. Education required is a high school diploma or GED with at least 6 months of related experience.