Guest Service Associate - Fast & Friendly

Cajun Funding Corp; United States; On-site; USD 17,000 - 21,000; Full time

Job summary

Church's Chicken is hiring a hospitality team member to greet guests, take orders, handle payments, and deliver fast, courteous service in line with the operating standards manual.

The role requires a high school diploma or GED and at least 6 months related experience, with strong interpersonal skills, basic computer abilities, and the ability to work in a fast-paced environment. Local store duties and cash handling are included.

Qualifications

• High school diploma or GED.
• At least 6 months of related experience.

Responsibilities

• Greet customers with a friendly, welcoming attitude.
• Take and fill customer orders within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint.
• Notifies manager as needed.
• Verifies opening reading and bank.
• Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
• Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
• Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.

Skills

Customer service

Cash handling

Interpersonal skills

Basic computer skills

Education

High school diploma or GED

Job description

Church's Chicken is hiring a hospitality team member to greet guests, take orders, handle payments, and deliver fast, courteous service in line with the operating standards manual.

The role requires a high school diploma or GED and at least 6 months related experience, with strong interpersonal skills, basic computer abilities, and the ability to work in a fast-paced environment. Local store duties and cash handling are included.