Guest Service Associate – Auto Dealership

Bergstrom Automotive; Town of Middleton (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short and Long Term Disability

Life Insurance

Two weeks PTO

401(k) with company match

Paid holidays

Free Team Member Clinic

Wellness Program

Employee Assistance Program

Team Recognition: Referral Program

Job summary

Bergstrom Automotive is seeking a Service Assistant to welcome guests, support the service team, and assist with guest needs in a fast-paced dealership environment. You will help manage check-ins, paperwork, and communications with technicians and guests to ensure a smooth service experience.

Ideal candidates have a friendly, guest-focused attitude, strong communication skills, and attention to detail. Employee benefits and growth opportunities are offered by Bergstrom Automotive.

Qualifications

• Valid Driver's License.
• Prior experience in customer service is a plus but not required.

Responsibilities

• Greet guests: welcome every guest with a friendly smile and assist with check-in for service appointments.
• Support the service team by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
• Assist with guest needs: provide transportation options, shuttle guests, run loaner cars through the car wash, and answer inquiries.
• Complete service orders for used cars in collaboration with sales and service teams.

Skills

Friendly attitude

Communication skills

Attention to detail

Job description

Bergstrom Automotive is seeking a Service Assistant to welcome guests, support the service team, and assist with guest needs in a fast-paced dealership environment. You will help manage check-ins, paperwork, and communications with technicians and guests to ensure a smooth service experience.

Ideal candidates have a friendly, guest-focused attitude, strong communication skills, and attention to detail. Employee benefits and growth opportunities are offered by Bergstrom Automotive.