Auto Sales Guest Experience Coordinator

Bergstrom-Automotiv; Appleton (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Two weeks paid time off

401(k) with company match

Paid holidays

Job summary

Bergstrom Audi of Appleton seeks a Sales Assistant to provide administrative support and exceptional guest service. You will organize guest files, manage the Sales Advisor’s calendar, and prepare documents for appointments and transactions.

You will interact with guests, assist with test drives, maintain CRM data, and support marketing efforts. This role requires strong organizational skills, a customer-first mindset, and reliability.

Qualifications

• Strong organizational and time management skills required.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting team objectives.
• Prior experience in a sales or administrative support role preferred.
• Knowledge of or interest in the automotive industry.

Responsibilities

• Administrative support: organize guest files, manage Sales Advisor calendar, prepare documents for appointments and transactions.
• Guest interaction: act as liaison, handle inquiries, schedule test drives, provide prompt follow-ups.
• Inventory management: assist in locating and prepping vehicles for test drives; ensure inventory is presentation-ready.
• Data entry: input guest information, sales leads, and follow-up notes into CRM system.
• Communication: maintain open, timely communication with Sales Advisor to coordinate daily activities.
• Marketing support: assist with creating promotional materials and campaigns for the Sales Advisor’s clientele.
• Collaboration: work with team members to support dealership’s sales goals.

Skills

Organizational skills

Time management

Communication skills

Independent worker

Tools

CRM systems

Google Workspace

Job description

Bergstrom Audi of Appleton seeks a Sales Assistant to provide administrative support and exceptional guest service. You will organize guest files, manage the Sales Advisor’s calendar, and prepare documents for appointments and transactions.

You will interact with guests, assist with test drives, maintain CRM data, and support marketing efforts. This role requires strong organizational skills, a customer-first mindset, and reliability.