Express Lube Service Advisor

Bergstrom Oshkosh Gm; Oshkosh (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401(k) with company match

Holidays

Wellness Program

Free Team Member Clinic

Employee Assistance Program

Referral Program

Career Development

Job summary

Bergstrom Oshkosh GM is seeking a Service Consultant to warmly greet guests, assess maintenance needs, and coordinate with technicians to deliver timely service. You will prepare repair orders with precision and ensure a first-class guest experience at every step.

The role emphasizes strong communication, multitasking in a busy shop, and maintaining organized workspaces. Automotive knowledge is a plus, with comprehensive training provided.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Skills

Guest service

Communication

Interpersonal skills

Multitasking

Automotive knowledge

Job description

Bergstrom Oshkosh GM is seeking a Service Consultant to warmly greet guests, assess maintenance needs, and coordinate with technicians to deliver timely service. You will prepare repair orders with precision and ensure a first-class guest experience at every step.

The role emphasizes strong communication, multitasking in a busy shop, and maintaining organized workspaces. Automotive knowledge is a plus, with comprehensive training provided.