Guest Service Assistant — Elevate Dining & Stays

Sonesta International Hotels Corporation; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) Plan with Match

Paid Vacation

Paid Sick Time

Job summary

Sonesta International Hotels is seeking a friendly and attentive hospitality professional to join Restaurant R'evolution. You will follow brand service standards, clear tables, provide bread service, and assist front-of-house staff while maintaining a clean and organized station.

Training and ongoing development are provided, with opportunities to contribute to guest satisfaction and team success. The role emphasizes guest recognition, proactive service, and adherence to procedures, ensuring a

Responsibilities

• Follow service guidelines according to the Brand standards in the Service Manual.
• Clears plates between courses.
• Provides bread service according to Service Standards.
• Refills guest's water glasses.
• Assists the Front Servers and Captain as needed.
• Follows proper checkout procedures and proper cash handling procedures as outlines in the training material.
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location.
• Attends all ongoing training sessions.
• Must follow all prescribed systems of organization and cleanliness.
• Must complete all before, during and after shift paperwork.
• Responsible for opening/closing checklists and side work.
• Must follow daily and weekly cleaning schedules.
• Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way."
• Other duties and responsibilities may be assigned.
• The employee may work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Job description

Sonesta International Hotels is seeking a friendly and attentive hospitality professional to join Restaurant R'evolution. You will follow brand service standards, clear tables, provide bread service, and assist front-of-house staff while maintaining a clean and organized station.

Training and ongoing development are provided, with opportunities to contribute to guest satisfaction and team success. The role emphasizes guest recognition, proactive service, and adherence to procedures, ensuring a