Food Runner, Restaurant R'evolution

Sonesta International Hotels Corporation; New Orleans (LA); Sur place; USD 29 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Paid Vacation & Sick Time

Company-Paid Life Insurance

Sonesta Hotel Discounts

Résumé du poste

Sonesta International Hotels Corporation in New Orleans is seeking team members for Restaurant R'evolution to support service teams in a fine dining setting. You will follow brand standards, pick up food from the expeditor, and ensure the service area stays clean and organized.

You will assist in training staff, participate in ongoing training, and uphold our GUEST model to deliver passionate, engaging service that exceeds guest expectations.

Responsabilités

• Follow service guidelines according to the Brand standards in the Service Manual
• Picks up food from expediter and delivers to table
• Must keep service area and tools clean and organized
• Assist in training and mentoring of new staff
• Maintain levels of quality and service as outlined in the Service Manual

Description du poste

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about Provides support to service teams in fine dining establishment by performing the following duties.

What you’ll be doing

Key Job Functions

• Follow service guidelines according to the Brand standards in the Service Manual
• Picks up food from expediter and delivers to table
• Responsible for knowledge of all Food and Beverage menus
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location
• Attends all ongoing training sessions.
• Assist in the training and mentoring of new staff
• Must follow all prescribed systems of organization and cleanliness
• Responsible for following all opening and closing checklists and sidework
• Maintain levels of quality and service as outlined in the Service Manual
• Must follow all daily and weekly cleaning schedules
• Other duties and responsibilities may be assigned.

The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way"

Build solid relationship with your Colleagues

Treat colleagues with respect and dignity

Deliver Passionate & Engaging Service to our Guests

You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations

You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Anticipated

Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.