Guest Service Agent: Warm Welcomes & Local Concierge

Priority Dispatch Corp.; South Carolina; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Support for work-life balance

Job summary

Priority Dispatch Corp. seeks a Guest Service Agent to be the friendly face that welcomes guests and manages front desk operations. You will greet guests, handle their inquiries and complaints, and provide information about local attractions. Prior hotel and customer service experience is preferred.

This position necessitates strong communication skills and the ability to remain standing for extended periods. The role includes cash handling responsibilities and maintaining a clean lobby and breakfast area.

If you're looking for a position in a supportive family-owned company, this might be the perfect fit for you.

Qualifications

• Prior hotel brand experience and/or customer service experience preferred.
• Ability to stand for an extended period of time, lift up to 10 pounds, bend, stoop, and regularly go up and down stairs.

Responsibilities

• Greet guests warmly, checking them in and out with speed and accuracy.
• Handle guest complaints with professional care and concern.
• Maintain accuracy in handling cash and managing the cash drawer.

Skills

Customer service experience

Verbal and written communication

Computer proficiency

Job description

Priority Dispatch Corp. seeks a Guest Service Agent to be the friendly face that welcomes guests and manages front desk operations. You will greet guests, handle their inquiries and complaints, and provide information about local attractions. Prior hotel and customer service experience is preferred.

This position necessitates strong communication skills and the ability to remain standing for extended periods. The role includes cash handling responsibilities and maintaining a clean lobby and breakfast area.

If you're looking for a position in a supportive family-owned company, this might be the perfect fit for you.