Guest Service Agent: Elevate Stays with Travel Perks

Hilton; San Francisco (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Stock plan

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Job summary

Parc 55 San Francisco – a Hilton Hotel is seeking a Guest Service Agent to deliver warm welcomes, manage check-ins and check-outs, and help guests begin memorable stays with a smile. The ideal candidate has at least 1 year of customer service experience, is available for a flexible schedule including mornings, evenings, overnights, weekends and holidays, and speaks clear English with guests and colleagues.

Prior front desk experience is a plus, and a genuine passion for hospitality completes

Qualifications

• A minimum of 1 year of customer service experience.

Responsibilities

• Deliver a warm welcome and check-in guests, assign rooms, issue keys, and provide welcome materials.
• Process guest departures with accurate charges, payments, and receipts using the POS system.

Skills

Customer service

Job description

Parc 55 San Francisco – a Hilton Hotel is seeking a Guest Service Agent to deliver warm welcomes, manage check-ins and check-outs, and help guests begin memorable stays with a smile. The ideal candidate has at least 1 year of customer service experience, is available for a flexible schedule including mornings, evenings, overnights, weekends and holidays, and speaks clear English with guests and colleagues.

Prior front desk experience is a plus, and a genuine passion for hospitality completes