Guest Service Agent

Peachtree Group; Wesley Chapel (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a friendly and professional Guest Service Agent to join their team. This entry-level role focuses on providing exceptional service by processing check-ins and check-outs, managing billing, and assisting guests with their needs. The company values high standards of quality and anticipates guest expectations, ensuring satisfaction at every turn. With a comprehensive benefits package, including medical and retirement options, this position offers a supportive work environment that emphasizes work-life balance. If you are passionate about delivering outstanding customer service, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Strong customer service skills to assist guests effectively.
• Ability to handle billing and payment processing accurately.

Responsibilities

• Process check-ins and check-outs efficiently.
• Assist guests with reservations and special requests.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Job description

Join to apply for the Guest Service Agent role at Peachtree Group.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires following high standards of quality to ensure guest satisfaction, anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other