Guest Service Agent

Eric's Jobs; Cypress (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hotel chain as a Guest Service Agent, where you'll provide exceptional service to guests during check-in and check-out. This fast-paced role requires strong organizational and communication skills, ensuring guests feel welcomed and attended to throughout their stay.

Qualifications

• Must have excellent organization and communication skills.
• Superior guest service abilities required.

Responsibilities

• Responsible for checking in and checking out hotel guests.
• Involves cash handling, answering telephones, and providing local information.

Skills

Organization

Communication

Guest Service

Job description

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Guest Service Agent is responsible for checking in and checking out of all hotel guests. This person must have excellent organization and communication skills as well as superior guest service abilities. This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner.

Welcome you to our new house, HYATT house!