Guest Sales Associate - Luxury Service + Commissions

EWC Growth LLC.; New York (NY); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Commissions

Waxing services

Skincare discounts

401k

Sick leave

Life & Disability Insurance

FSA & Dep Care

Commuter benefits

Career training

Résumé du poste

EWC Growth LLC is seeking a Guest Service Associate to deliver an exceptional guest experience while driving sales. The role emphasizes initiating genuine conversations, educating guests on products and services, and helping manage daily store operations.

You will upsell waxing services, inform guests about Wax Passes, and handle checkout processes. The position requires a professional appearance and weekend/evening availability.

Qualifications

• High school diploma or GED required.
• 2+ years customer service or sales experience preferred.
• Excellent written and verbal communication with strong attention to detail.

Responsabilités

• Develop thorough understanding of EWC services and products.
• Upsell and cross-sell retail products and waxing services.
• Educate guests on benefits of Wax Passes and recommended add-ons.
• Administer check-ins/check-outs and process payments/refunds.
• Inform guests on app usage and pre-booking benefits.
• Maintain clean, welcoming lobby and restrooms.
• Perform opening/closing procedures and assist management.

Connaissances

Customer service

Sales experience

Communication

Interpersonal skills

Time management

Flexible schedule

Formation

High school diploma or GED

Description du poste

EWC Growth LLC is seeking a Guest Service Associate to deliver an exceptional guest experience while driving sales. The role emphasizes initiating genuine conversations, educating guests on products and services, and helping manage daily store operations.

You will upsell waxing services, inform guests about Wax Passes, and handle checkout processes. The position requires a professional appearance and weekend/evening availability.