Guest Safety & Security Champion

MGM Resorts International; Oxon Hill (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Free meals

Free parking

Employee discounts

Professional development

Volunteer opportunities

Job summary

MGM Resorts International is seeking Security Officers to help create a safe, welcoming environment at National Harbor, Maryland. You will patrol, respond to emergencies, and support guests and team members in a fast-paced entertainment setting.

Key duties include monitoring cameras, handling gaming transactions securely, dispatching information, and coordinating with emergency responders. Must be 18+, have a HS diploma or GED, and a valid driver's license.

Qualifications

• At least 1 year of customer service experience.
• Valid Driver's License in good standing.
• High School Diploma or GED required.

Responsibilities

• Safety & Patrols: monitor interior and exterior areas by foot, bicycle, or vehicle; watch for irregularities and respond as needed.
• Guest & Team Member Support: respond professionally to concerns and act as a first responder in emergencies.
• Gaming & Incident Reporting: handle secure transactions and maintain detailed incident reports.
• Dispatch & Emergency Coordination: manage communications and coordinate with responders during emergencies.
• Ongoing Training & Certification: maintain required certifications and stay proficient with equipment.

Skills

Customer service experience

Driver's license

Age 18+

Education

High School Diploma or GED

Job description

MGM Resorts International is seeking Security Officers to help create a safe, welcoming environment at National Harbor, Maryland. You will patrol, respond to emergencies, and support guests and team members in a fast-paced entertainment setting.

Key duties include monitoring cameras, handling gaming transactions securely, dispatching information, and coordinating with emergency responders. Must be 18+, have a HS diploma or GED, and a valid driver's license.