Guest Safety & Courtesy Patrol Supervisor

Equity LifeStyle Properties; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

401(k) employer match

Paid vacations

Holidays

Sick time

Job summary

Equity LifeStyle Properties is seeking a Courtesy Patrol Supervisor in Tucson, AZ. You will supervise patrol staff, interview and train new hires, and coordinate with the Resort Manager on daily operations and incident reporting.

This role requires a strong focus on safety, customer service, and confidentiality, with routine patrols, logs, and after-hours response as part of a dynamic hospitality-focused team.

Qualifications

• High school diploma or equivalent.
• 3+ years of customer service experience, preferably in an RV business environment.
• Experience with financial receivables and reservation systems.
• Solid computer skills.
• Exceptional communications, customer service and problem-solving skills.
• Ability to lift and/or move up to 50 pounds on an occasional basis.

Responsibilities

• Provides courteous, visible presence for members and guests.
• Schedules, delegates, directs and supervises the courtesy patrol staff.
• Interviews candidates, trains new employees and conducts performance reviews with HR.
• Conducts multiple property patrols daily and documents incidents.
• communicates with the Resort Manager daily and reviews patrol logs.
• Prepares daily patrol log of critical situations for management review.
• Responds to after-hours calls and completes incident reports.
• Secures amenities and buildings at designated closing times.

Skills

Customer service

Problem solving

Communication

Computer skills

Lifting 50 lbs

Education

High school diploma

Tools

Reservation systems

Financial receivables

Job description

Equity LifeStyle Properties is seeking a Courtesy Patrol Supervisor in Tucson, AZ. You will supervise patrol staff, interview and train new hires, and coordinate with the Resort Manager on daily operations and incident reporting.

This role requires a strong focus on safety, customer service, and confidentiality, with routine patrols, logs, and after-hours response as part of a dynamic hospitality-focused team.