Guest Rooms Controller & Front Desk Coordinator

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life, Accident, Pet

401K with match

Paid Time Off

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Job summary

129 Boardwalk 1000 LLC in Atlantic City is seeking a Front Desk Associate to ensure accurate room ratings, manage the room rack, and assist with guest requests. The role involves coordinating with Housekeeping, VIP, Accounting and In Room Dining, and may include check-in support during high occupancy.

Requirements include a High School Diploma or equivalent; prior front desk/hotel experience is preferred. The position offers a comprehensive benefits package and a $19.00 per hour pay rate, with

Qualifications

• High School Diploma or equivalent education required.
• Previous front desk / hotel experience preferred, or an equivalent combination of education and/or experience.

Responsibilities

• Accurately rate rooms and ensure the room rack is properly adjusted.
• Check out vacant/clean rooms and update room statuses.
• Coordinate with Management, Housekeeping, VIP, Accounting and In Room Dining via email or in person.
• Run reports including verifying correct room rates and emailing them to departments.
• Answer and respond to guest calls, texts, and requests; assist with video checkout as needed.
• Assist with check-ins during business demands and/or hotel occupancy; adhere to protocols.

Education

High School Diploma or equivalent education

Job description

129 Boardwalk 1000 LLC in Atlantic City is seeking a Front Desk Associate to ensure accurate room ratings, manage the room rack, and assist with guest requests. The role involves coordinating with Housekeeping, VIP, Accounting and In Room Dining, and may include check-in support during high occupancy.

Requirements include a High School Diploma or equivalent; prior front desk/hotel experience is preferred. The position offers a comprehensive benefits package and a $19.00 per hour pay rate, with