Guest Room Quality & Standards Supervisor

Dreamscape Hospitality; Freeport (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Hampton Inn is seeking a detail-oriented Rooms Inspector to ensure guest rooms meet our high standards of cleanliness and quality. This role requires a keen eye for detail and a commitment to delivering an exceptional guest experience.

You will conduct thorough room and public area inspections, report maintenance issues, collaborate with housekeeping to improve turnover times, and provide guidance on cleaning procedures. Experience in hotel housekeeping is preferred.

Qualifications

• Experience in hotel housekeeping or similar role preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of cleaning products and techniques.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Conduct thorough inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.
• Identify and report any maintenance issues or safety hazards in guest rooms and common areas.
• Collaborate with housekeeping staff to ensure timely and efficient room turnover.
• Provide training and guidance to housekeeping staff on cleaning standards and procedures.
• Maintain accurate records of inspections and follow up on any necessary actions.
• Assist in the development and implementation of quality control procedures.
• Respond to guest feedback and concerns regarding room cleanliness and quality.

Skills

Attention to detail

Communication

Teamwork

Independent work

Cleaning knowledge

Job description

Hampton Inn is seeking a detail-oriented Rooms Inspector to ensure guest rooms meet our high standards of cleanliness and quality. This role requires a keen eye for detail and a commitment to delivering an exceptional guest experience.

You will conduct thorough room and public area inspections, report maintenance issues, collaborate with housekeeping to improve turnover times, and provide guidance on cleaning procedures. Experience in hotel housekeeping is preferred.