Guest Room Quality Inspector

Commonwealth-Lodging-Management-LL; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Commonwealth Lodging Management in Norfolk, VA is seeking a diligent Housekeeping Inspector to ensure guestrooms and public areas meet cleanliness standards. You will inspect rooms, report maintenance needs, and coordinate with shift teams to fulfill guest requests, maintaining a positive guest experience and confidentiality.

The role requires attention to detail, strong English communication, and experience supervising entry-level staff.

Qualifications

• Minimum of 2 years as a Housekeeping Room Attendant.
• 2–3 years managing entry-level staff.
• Knowledge of proper cleaning techniques and chemical handling.
• Experience with hotel systems is preferred.
• Computer skills and familiarity with MS Office.

Responsibilities

• Inspect guestrooms and public areas for cleanliness and maintenance needs.
• Communicate with staff about rooms to be cleaned and special requests.
• Train staff as assigned.
• Assist in handling guest complaints and follow up with guests.
• Maintain records of room status and supplies.

Skills

Attention to detail

Communication skills

English proficiency

Team leadership

Computer skills

Education

High School Diploma or GED

Work Equivalent

Tools

Microsoft Office

Hotel management software

Job description

Commonwealth Lodging Management in Norfolk, VA is seeking a diligent Housekeeping Inspector to ensure guestrooms and public areas meet cleanliness standards. You will inspect rooms, report maintenance needs, and coordinate with shift teams to fulfill guest requests, maintaining a positive guest experience and confidentiality.

The role requires attention to detail, strong English communication, and experience supervising entry-level staff.