Guest Room Quality Lead & Supervisor

Block 22 LLC; Boise (ID); Hybride; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Weekend availability

Competitive hourly wage

Résumé du poste

Hotel 43 in downtown Boise is seeking an Inspector Supervisor to oversee the inspection of guest rooms and public spaces to ensure cleanliness and quality standards, while leading and supporting team members to deliver exceptional guest experiences.

You will train Room Attendants, coordinate with Front Desk, and cover shifts as needed to maintain service excellence. The role requires flexible weekend availability and a starting wage of $17 per hour.

Qualifications

• Extremely detail-oriented with a commitment to high-quality standards.
• Strong communication skills, both verbal and written.
• Basic computer skills required.
• Solid leadership skills with the ability to coach and train associates.

Responsabilités

• Inspect guest rooms and public spaces to ensure cleanliness and quality standards are met and exceeded.
• Communicate with management about issues within guest rooms or public areas, identify patterns, and assist in the training process of Room Attendants.
• Support Room Attendants by ensuring they have the necessary supplies and tools to perform their job effectively.
• Coordinate closely with the Front Desk regarding room status and guest requests to ensure guest satisfaction.
• Step into the role of Room Attendant, Laundry Attendant, Houseman, or other roles as business needs require.
• Serve as a leader and role model for all associates, promoting a professional and service-oriented work environment.
• Perform other job-related duties as assigned.

Connaissances

Detail orientation

Communication skills

Basic computer skills

Leadership ability

Multitasking

Professional demeanor

Description du poste

Description

Experts in the art of hospitality, Hotel 43 and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, in the heart of downtown Boise. As an Inspector Supervisor at Hotel 43, you will oversee the inspection of guest rooms and public spaces to ensure they meet and exceed quality standards, while leading and supporting team members to deliver exceptional guest experiences.

Job Duties/Responsibilities

• Inspect guest rooms and public spaces to ensure cleanliness and quality standards are met and exceeded.
• Communicate with management about issues within guest rooms or public areas, identify patterns, and assist in the training process of Room Attendants.
• Support Room Attendants by ensuring they have the necessary supplies and tools to perform their job effectively.
• Coordinate closely with the Front Desk regarding room status and guest requests to ensure guest satisfaction.
• Step into the role of Room Attendant, Laundry Attendant, Houseman, or other roles as business needs require.
• Serve as a leader and role model for all associates, promoting a professional and service-oriented work environment.
• Perform other job-related duties as assigned.

Shift: Must be open to flexibility and weekends - $17/hr

Requirements

Job Requirements

• Extremely detail-oriented with a commitment to high-quality standards.
• Strong communication skills, both verbal and written.
• Basic computer skills required.
• Solid leadership skills with the ability to coach and train associates.
• Ability to multitask, manage time effectively, and work well under pressure.
• Professional demeanor with a service-oriented attitude.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to stand, bend, kneel for long periods of time.

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.