Guest Room Quality Inspector

Residence Inn Rocky Mount; Rocky Mount (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Residence Inn Rocky Mount is seeking a Housekeeping Inspector to join the housekeeping team. The inspector will report to the Executive Housekeeper and ensure that guest rooms, public spaces, and back-of-house areas meet our standards.

Responsibilities include shift check-in, assigning tasks, inventory of supplies, logging missing items, handling guest calls, and following all hotel policies. Proficiency in English is required; additional language skills are a plus.

Formación

• Experience in housekeeping or hospitality preferred.
• Must be available from 8:30 AM to 6:00 PM.
• Willing to work weekends and holidays.

Responsabilidades

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Open and close the department in the absence of the Executive Housekeeper including assignment of room boards, keys, and any other opening and closing requirements.
• Take all incoming Housekeeping calls and respond the guest’s needs.
• Perform inventories of supplies and order for par levels
• Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers.
• Ability to accurately use various office software.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Additional language ability preferred.

Herramientas

Office software

Descripción del empleo

Residence Inn Rocky Mount is seeking a Housekeeping Inspector to join the housekeeping team. The inspector will report to the Executive Housekeeper and ensure that guest rooms, public spaces, and back-of-house areas meet our standards.

Responsibilities include shift check-in, assigning tasks, inventory of supplies, logging missing items, handling guest calls, and following all hotel policies. Proficiency in English is required; additional language skills are a plus.