Guest Room Quality Inspector

ZMC Hotels; Pittsburgh (Allegheny County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, dental, PTO, 401(k) for full‑

Hotel employee discounts

Bonuses

Referral bonus

PayActiv wage access

Job summary

Zenith Management Company seeks a Floor Inspector to ensure cleanliness and overall appearance of guest rooms, corridors, and public areas. You will assist Housekeepers, report issues, and help maintain high service standards throughout the hotel.

Quéues include inspecting linens, updating room status, and upholding safety procedures while delivering courteous guest experiences and confidentiality in daily operations.

Qualifications

• Highly organized and reliable with a focus on cleanliness and order.
• Must stand for long periods, move continually, and lift up to 30 pounds.
• Demonstrates strong guest service and courteous interaction.
• Detail-oriented with focus on room and public area standards.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Inspect guest rooms, corridors, and public areas for cleanliness and appearance.
• Assist Housekeepers as needed to maintain standards.
• Report equipment issues to Building Manager or Housekeeping Executive.
• Check linen quality and report items not up to standard.
• Verify room status and update system to Vacant Inspected after cleaning.
• Ensure knowledge of fire alarms, evacuation procedures, and safety.
• Maintain confidentiality of business information.

Skills

Highly organized

Stand for long periods

Strong guest service

Attention to detail

Effective communication

Job description

Zenith Management Company seeks a Floor Inspector to ensure cleanliness and overall appearance of guest rooms, corridors, and public areas. You will assist Housekeepers, report issues, and help maintain high service standards throughout the hotel.

Quéues include inspecting linens, updating room status, and upholding safety procedures while delivering courteous guest experiences and confidentiality in daily operations.