Guest Room Quality Inspector

Embassy Suites by Hilton Anaheim North; Anaheim (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages for full time and 1/

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 TELUS Health access

Travel Discounts

Commuter Transit/ Parking Benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

Embassy Suites by Hilton Anaheim North is seeking a Housekeeping Inspector to uphold cleanliness, maintenance and presentation across guest rooms and public areas, in line with HHM and brand standards. You will support supervisory staff and coach associates to deliver an exceptional guest experience.

The role focuses on inspecting rooms, verifying stock and amenities, maintaining inventory, reporting issues, following EarthView guidelines, and practicing safe work habits with PPE.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience.
• Previous supervisory responsibility preferred.

Responsibilities

• Inspect guest rooms and assigned areas to ensure cleanliness, maintenance, and presentation meet HHM and brand standards.
• Verify that guest room supplies, amenities, and linens are fully stocked and properly arranged.
• Coach and support housekeeping associates to ensure work is performed in accordance with established hotel and brand standards, as well as HHM core values.
• Maintain inventory levels and ensure adequate housekeeping supplies are available.
• Issue supplies, linens, and equipment to housekeeping associates as needed.
• Inspect completed work to verify quality, consistency, and compliance with established standards.
• Perform or assist with cleaning duties when necessary to support operational needs.
• Report maintenance issues promptly to the appropriate department and follow up as needed.
• Follow sustainability guidelines and practices in support of HHM's EarthView program.
• Practice safe work habits, wear appropriate personal protective equipment (PPE), and comply with MSDS and OSHA standards.
• Help ensure overall guest satisfaction by maintaining high standards of cleanliness and service.
• Perform other duties as assigned by management.

Education

High School diploma preferred.

Job description

Embassy Suites by Hilton Anaheim North is seeking a Housekeeping Inspector to uphold cleanliness, maintenance and presentation across guest rooms and public areas, in line with HHM and brand standards. You will support supervisory staff and coach associates to deliver an exceptional guest experience.

The role focuses on inspecting rooms, verifying stock and amenities, maintaining inventory, reporting issues, following EarthView guidelines, and practicing safe work habits with PPE.