Guest Room Experience Specialist

Extended Stay America; Springfield (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Employer Paid Life and AD&D Insurance

Employer Paid Long Term Disability

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Job summary

Extended Stay America is seeking a Housekeeper to clean guest rooms in line with company guidelines and procedures. You will maintain carts, assist with housekeeping areas, and support front desk operations as needed.

Responsibilities include reporting maintenance issues, handling guest requests when possible, and completing required training. The role emphasizes safety, teamwork, and delivering a clean, welcoming environment for guests.

Qualifications

• No prior experience or training required.
• Ability to follow instructions and guidelines.
• Effective communication with manager and staff.
• Good judgment in daily operations.

Responsibilities

• Cleans assigned guest rooms following company standards and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas to standard.
• Stocks carts and cart rooms as directed by management.
• Reports maintenance issues to front desk or manager on duty.
• Returns guest property found in check-out rooms to front desk or manager on duty.
• Assists guests and provides reasonable accommodation when possible.

Skills

Communication

Policy adherence

Time management

Job description

Extended Stay America is seeking a Housekeeper to clean guest rooms in line with company guidelines and procedures. You will maintain carts, assist with housekeeping areas, and support front desk operations as needed.

Responsibilities include reporting maintenance issues, handling guest requests when possible, and completing required training. The role emphasizes safety, teamwork, and delivering a clean, welcoming environment for guests.