Housekeeper

Cherokee Nation Entertainment; West Siloam Springs (OK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off

Flexible spending accounts

Job summary

Cherokee Nation Entertainment is seeking a Housekeeper to ensure the cleanliness and comfort of our hotel for every guest. You will thoroughly clean guest rooms, restock supplies, and maintain public areas while serving as a friendly point of contact for guests.

This role requires physical effort, the ability to lift up to 50 lbs, and a flexible schedule including weekends and holidays. We value attention to detail, reliability, and courteous guest service as part of our world-class hospitality

Qualifications

• High school diploma or GED required.
• Minimum 2 years housekeeping experience preferred.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Thoroughly clean and sanitize guest rooms and replenish bathrooms.
• Prepare and organize housekeeping carts with supplies and linens.
• Maintain cleanliness of hallways, public areas and closets.
• Respond to guest questions and requests professionally.
• Report damages or maintenance issues to supervisor.

Skills

Attention to detail

Guest service

Physical stamina

Flexibility

Education

High school diploma or GED

Job description

Job Description

As a Housekeeper, you will be an essential part of our team, responsible for ensuring the cleanliness and comfort of our hotel for every guest. Your duties will include thorough cleaning and sanitizing of guest rooms, replacing linens, and restocking supplies. You will also maintain the cleanliness of hallways, public areas, and closets. A key part of your role is to act as a point of contact for guests, promptly and professionally responding to their questions and requests. This position requires considerable physical effort, including standing, walking, and pushing heavy housekeeping carts for extended periods. You must be able to lift up to 50 lbs. and work a flexible schedule, including weekends and holidays.

Responsibilities

• Thoroughly clean and sanitize assigned hotel rooms, including changing linens and cleaning and replenishing bathrooms.
• Prepare and organize housekeeping carts with all necessary supplies, including guest amenities, cleaning products, and linens.
• Maintain the cleanliness and order of hallways, public areas, and closets.
• Respond to guest questions and requests in a professional and friendly manner.
• Promptly report any damages, missing items, lost and found items, or maintenance issues to the appropriate supervisor or department.
• Ensure all employee access doors are kept closed at all times for security.

Qualifications

• A high school diploma or General Education Degree (GED) is required.
• A minimum of 2 years of housekeeping experience is preferred. An equivalent combination of education and experience may also be considered.
• Knowledge of cleaning chemicals, their proper usage, and safe storage.
• Knowledge of biohazards and the use of required personal protective equipment.
• The ability to maintain a professional demeanor and positive relationships with guests and other departments.
• A strong attention to detail and a willingness to learn.

About Us

For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.

Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.

Here’s What Awaits You

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment