Guest Experience Host - Fine Dining & Casino

Cherokee Nation Businesses; Catoosa (OK); On-site; USD 12,000 - 19,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid vacation

Sick time

Holidays

Flexible spending accounts

Maternity/Paternity leave

Referral program

Employee discounts

Job summary

The Host/Hostess at Cherokee Nation Entertainment's Hard Rock Hotel & Casino Tulsa welcomes guests, answers calls, handles reservations, and supports front‑of‑house service in a lively casino dining environment.

You will coordinate with team members, assist with payments when needed, and maintain clean, safe dining areas while complying with alcohol safety standards and gaming regulations. High school diploma and serving experience required.

Qualifications

• High school diploma or GED plus two years serving experience.
• Strong communication, listening, teamwork and customer-service skills.
• Ability to obtain food handler’s card, alcohol-awareness training, gaming license, and liquor license.

Responsibilities

• Welcome and assist guests with courteous, attentive service.
• Answer calls and handle reservations as needed.
• Coordinate timely food and beverage delivery to guests.
• Follow alcohol-safety standards and check IDs when required.
• Process guest payments accurately for goods and services.
• Maintain cleanliness in assigned stations and shared areas.
• Promote the Cherokee Nation Entertainment culture by creating a fun, safe environment.
• Follow procedures, safety practices, and applicable requirements; perform other duties as assigned.

Skills

Strong communication

Active listening

Teamwork

Customer service

Adaptability

Attention to detail

Education

High school diploma or GED

Job description

The Host/Hostess at Cherokee Nation Entertainment's Hard Rock Hotel & Casino Tulsa welcomes guests, answers calls, handles reservations, and supports front‑of‑house service in a lively casino dining environment.

You will coordinate with team members, assist with payments when needed, and maintain clean, safe dining areas while complying with alcohol safety standards and gaming regulations. High school diploma and serving experience required.