Guest Room Attendant: Spark Clean, Great Service

Valencia Group; Lubbock (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Valencia Group is seeking a Room Attendant for Cotton Court in Lubbock, TX. This full-time, non-exempt position focuses on cleaning and maintaining guest rooms, ensuring a welcoming environment and high standards of service throughout the day.

As a member of the housekeeping team, you will support guests with requests and collaborate with colleagues to uphold hotel policies and safety. Previous hospitality experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Previous housekeeping or cleaning experience preferred.
• Experience using POS hotel software is a plus.

Responsibilities

• Clean and refresh hotel rooms to maintain cleanliness.
• Greet guests warmly and provide excellent customer service.
• Respond to guest inquiries and resolve issues or complaints.
• Train new room attendants as needed.
• Coordinate with team and report safety concerns.

Skills

Verbal & Written Communication

Time Management

Problem Solving

Teamwork

Attention to Detail

Organizational Skills

Customer Service

Education

High School Diploma or Equivalent

Tools

POS Systems (Hotel Software)

Job description

Valencia Group is seeking a Room Attendant for Cotton Court in Lubbock, TX. This full-time, non-exempt position focuses on cleaning and maintaining guest rooms, ensuring a welcoming environment and high standards of service throughout the day.

As a member of the housekeeping team, you will support guests with requests and collaborate with colleagues to uphold hotel policies and safety. Previous hospitality experience is preferred.