Guest Room Attendant: Impeccable Cleanliness & Service

Extended Stay America; Lombard (IL); On-site; USD 29,000 - 38,000; Full time

Job summary

Extended Stay America in Lombard, IL is seeking a dedicated Housekeeper to clean guest rooms to brand standards and ensure a welcoming guest experience. You will follow procedure, report maintenance, and support a safe, tidy hotel environment.

This role emphasizes attention to detail, teamwork, and flexible, reliable daily duties, including stocking supplies, assisting guests, and completing required training.

Qualifications

• Understand instructions, policies, and guidelines.
• Follow guidelines, meet time objectives, and adhere to company standards.
• Apply good judgment at all times.

Responsibilities

• Clean assigned guest rooms according to company standards.
• Maintain housekeeping carts, cart rooms, and laundry areas.
• Stock carts and rooms as directed by management.
• Report maintenance issues to front desk/manager on duty.
• Assist guests and fulfill reasonable requests when possible.
• Comply with safety and security policies.
• Complete required ESA University training.

Skills

Guest room cleaning

Effective communication

Time management

Attention to detail

Safety awareness

Job description

Extended Stay America in Lombard, IL is seeking a dedicated Housekeeper to clean guest rooms to brand standards and ensure a welcoming guest experience. You will follow procedure, report maintenance, and support a safe, tidy hotel environment.

This role emphasizes attention to detail, teamwork, and flexible, reliable daily duties, including stocking supplies, assisting guests, and completing required training.