Guest Experience Housekeeper

Extended Stay America; Rolling Meadows (IL); On-site; USD 29,000 - 33,000; Full time

Job summary

Extended Stay America in Rolling Meadows, IL is seeking a dedicated housekeeper to clean guest rooms in line with company standards. The role emphasizes guest experience, safety, and adherence to procedures, with responsibilities spanning carts, laundry areas, and routine maintenance reporting.

The position requires reliable communication with the front desk and management, willingness to assist guests, and completion of company training.

Qualifications

• Understand instructions and guidelines and follow them consistently.
• Communicate effectively with management and staff.
• Apply good judgment in daily housekeeping tasks.

Responsibilities

• Cleans assigned guest rooms according to company standards.
• Maintains housekeeping carts, rooms, and laundry areas in good order.
• Stocks carts and rooms as directed by management.
• Reports maintenance issues to front desk or manager on duty.
• Assists guests and accommodates reasonable requests when possible.
• Completes required Extended Stay University training.

Skills

Communication

Policy adherence

Time management

Judgment

Job description

Extended Stay America in Rolling Meadows, IL is seeking a dedicated housekeeper to clean guest rooms in line with company standards. The role emphasizes guest experience, safety, and adherence to procedures, with responsibilities spanning carts, laundry areas, and routine maintenance reporting.

The position requires reliable communication with the front desk and management, willingness to assist guests, and completion of company training.