Guest Room Attendant - Hilton Garden Inn

Caesars Entertainment; Council Bluffs (IA); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Caesars Entertainment, Horseshoe Council Bluffs, on-site, is seeking a Guest Room Attendant to clean and stock hotel rooms and common areas to meet standards. The role involves making beds, dusting, cleaning bathrooms, and replenishing supplies while ensuring guest comfort and safety.

Experience in hotel housekeeping and the ability to work in a fast-paced setting are preferred. This full-time position offers an on-site work environment with opportunities to contribute to a high-quality guest

Formación

• Able to work in areas containing dust, secondhand smoke, and varying environmental conditions.
• Capable of operating cleaning equipment including vacuum cleaners, mops and brooms.
• Thrives in a fast-paced hotel housekeeping environment.

Responsabilidades

• Maintain cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas as directed.
• Make beds according to standards.
• Dust, and clean windows/mirrors.
• Vacuum and clean carpeted areas and behind furniture.
• Clean bathrooms including floors, sinks, toilets, and bathtubs.
• Stock rooms with amenities and linens.
• Ensure each room is set up to standards and log daily activities.
• Greets guests with proper salutation and maintains service quality.

Conocimientos

Attention to detail

Customer service

Teamwork

Herramientas

Vacuum cleaners

Mops

Brooms

Descripción del empleo

Council Bluffs, IA, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Guest Room Attendant prepares hotel rooms by cleaning and stocking each room prior to a new guest arrival. The Hilton Garden Inn is linked to Horseshoe Casino, near downtown Omaha.

How You Will Create the Extraordinary

• Maintains cleanliness of hotel rooms, hallways, linen rooms, and storage/employee areas in the hotel as directed by Housekeeping Team leader and/or Supervisor.


• Makes beds according to standards.


• Dusts, and cleans windows/mirrors.


• Vacuum and clean carpeted areas and behind furniture.


• Cleans bathrooms including floors, sinks, toilets, and bathtubs.


• Supplies rooms with all amenities and linens.


• Assures that every room is set up according to standards.


• Cleans and maintains his/her workstation, including stocking workstation with chemicals, sheets, pillowcases, towels and all amenities.


• Fills out daily housekeeping logs.


• Enters proper code via telephone, to update checkout ready status for rooms when directed to do so.


• Turns in all lost and found items to ensure proper logging.


• Greets all guests throughout shift with the proper salutation and pleasant expression.


• Maintains and cleans all equipment used throughout the course of a shift.


• Follows all necessary safety procedures including Bloodborne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.


• Adheres to departmental and company policies.


• Performs all other related and compatible duties as assigned.

What You Will Need

• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.


• Must be able to operate equipment, including vacuum cleaners, mops and brooms.


• Must be able to work in a fast-paced environment.

About Us

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs‑metro area no matter the need.

TOGETHER WE WIN
We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90603


• Job Category Housekeeping and Laundry


• Job Schedule Full time


• Locations Horseshoe Council Bluffs (On-site)