Hotel General Maintenance Technician

Caesars Entertainment; Council Bluffs (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Caesars Entertainment’s Harrah’s Council Bluffs property is seeking a Facilities Maintenance Technician to perform preventative maintenance in guestrooms and the facility, ensuring safe, reliable operations. You will conduct routine inspections, replace filters and fixtures, document work, and escalate safety concerns to Facilities leadership, while keeping tools and work areas organized.

A high school diploma or equivalent is required, plus hands-on maintenance or repair experience; ability to

Qualifications

• High school diploma or equivalent required.
• Experience performing minor repairs, home maintenance, remodeling, landscaping, construction, or similar hands-on work is desired.
• Must be able to work inside and maneuver throughout the entire property
• Must be able to work independently
• Must be able to respond to visual and aural cues
• Must be able to work any day of the week and any shift, including holidays and weekends
• May be required to work overtime due to business needs (i.e. snow, weather, system failure, etc.)
• Must be able to speak, read, and write and understand English
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.
• Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements.

Responsibilities

• Perform preventative maintenance inspections in guestrooms and facilities to ensure safe, reliable operations.
• Replace filters, light bulbs, batteries, and other consumable items according to maintenance schedules.
• Identify and address minor repairs before they impact guest satisfaction and report issues to Facilities leadership.
• Maintain accurate records of completed maintenance tasks and inspections.
• Ensure all work complies with safety standards, company policies, and operating procedures.
• Maintain tools, equipment, and work areas in a clean and organized condition.
• Assist with room readiness and turnover projects as needed.
• Respond to maintenance requests during high-demand periods.

Education

High school diploma or equivalent

Job description

Council Bluffs, IA, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary" Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence" Our Values: “Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for performing preventative maintenance in guestrooms and facilities to ensure safe, reliable operations.

How You Will Create the Extraordinary

HOW YOU WILL CREATE THE EXTRAORDINARY

Conduct routine preventative maintenance inspections of guest rooms, including testing and replacing light fixtures, HVAC units, plumbing fixtures, televisions, appliances, door hardware, locks, safety devices, and room furnishings.

Replace filters, light bulbs, batteries, and other consumable items according to maintenance schedules.

Identify and address minor repairs before they impact guest satisfaction, document completed work, and report issues requiring additional maintenance or replacement, significant repair needs, and safety concerns to Facilities leadership.

Maintain accurate records of completed maintenance tasks and inspections.

Ensure all work complies with applicable safety standards, company policies, and hotel operating procedures.

Maintain tools, equipment, and work areas in a clean and organized condition.

Assist with room readiness and turnover projects as needed.

Support facility maintenance initiatives that improve guest satisfaction and asset longevity.

Respond to maintenance requests when assigned during periods of high demand.

Presents oneself as a credit to Company and encourages others to do the same.

Performs all other related and compatible duties as assigned.

What You Will Need

High school diploma or equivalent required.

Experience performing minor repairs, home maintenance, remodeling, landscaping, construction, or similar hands‑on work is desired.

ADDITIONAL REQUIREMENTS

Must be able to work inside and maneuver throughout the entire property

Must be able to work independently

Must be able to complete all appropriate paperwork

Must be able to respond to visual and aural cues

Must be able to work any day of the week and any shift, including holidays and weekends

May be required to work overtime due to business needs (i.e. snow, weather, system failure, etc.)

Must be able to speak, read, and write and understand English

Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.

Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements.

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Physically mobile with reasonable accommodations including ability to lift up to 100 lbs., and ability to push, pull up to 200 lbs, as well as climb, reach, bend, twist, stoop and stack.

About Us

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89022
• Job Category Facilities Management
• Job Schedule Full time
• Locations Harrah's Council Bluffs (On-site)