Guest Room Attendant – Elevate Comfort & Service

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Dollywood Parks & Resorts in Pigeon Forge, TN seeks a Room Attendant to maintain guest room cleanliness and uphold our high standards of guest comfort and brand integrity. This full-time year-round position requires reliability and a positive, friendly demeanor to welcome guests throughout shifts.

Responsibilities include cleaning and restocking rooms, reporting maintenance issues, keeping carts organized, and helping with special projects while embracing Lead with Love values.

Qualifications

• Must be at least 18 years of age.
• Previous hospitality experience preferred.
• Must pass background check and drug screen.
• Valid driver’s license and auto liability insurance may be required.

Responsibilities

• Properly cleans and supplies all assigned guest rooms and other areas as designed according to standards.
• Maintains a clean and neat workspace at all times.
• Replaces guest room amenities and linens as necessary.
• Reports all maintenance issues to room inspector.
• Keeps housekeeping cart stocked and clean.
• Aids guests in a friendly, genuine and courteous manner.
• Completes deep cleans of guest rooms when assigned.
• Assists with maintaining cleanliness of public areas and back of house areas.

Skills

Friendly guest interaction

Self-motivated

Effective communication

Flexibility with schedules

Problem solving

Job description

Dollywood Parks & Resorts in Pigeon Forge, TN seeks a Room Attendant to maintain guest room cleanliness and uphold our high standards of guest comfort and brand integrity. This full-time year-round position requires reliability and a positive, friendly demeanor to welcome guests throughout shifts.

Responsibilities include cleaning and restocking rooms, reporting maintenance issues, keeping carts organized, and helping with special projects while embracing Lead with Love values.