Guest Room Attendant

TownePlace Suites Estero, FL; Estero (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

TownePlace Suites Fort Myers Estero, managed by Essex Hotel Management, is seeking a driven Guest Room Attendant to keep guest rooms clean, comfortable, and inviting. You will work with the housekeeping team to uphold high standards of cleanliness and presentation.

Responsibilities include changing linens, restocking amenities, sanitizing surfaces, and assisting guests with requests in a professional manner, while following safety procedures and maintaining a positive attitude.

Qualifications

• High school diploma or equivalent.
• Previous housekeeping experience preferred.
• Strong attention to detail and ability to work independently.
• Excellent communication and customer service skills.
• Ability to lift up to 25 pounds.
• Flexibility to work weekends and holidays.

Responsibilities

• Clean and maintain guest rooms to high standards of cleanliness and presentation.
• Change linens, make beds, and restock amenities as needed.
• Vacuum, dust, and sanitize all surfaces in guest rooms.
• Report maintenance issues or damage to the appropriate department.
• Respond to guest requests and inquiries in a timely and professional manner.
• Maintain a positive and friendly attitude at all times.
• Follow safety and sanitation procedures to ensure a safe work environment.

Skills

Attention to detail

Customer service

Communication

Education

High school diploma or equivalent

Job description

Description

The TownePlace Suites Fort Myers Estero, managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Room Attendant.

As a Guest Room Attendant, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and inviting. You will work closely with our housekeeping team to maintain high standards of cleanliness and presentation throughout the hotel.

Responsibilities:

• Clean and maintain guest rooms to the highest standards of cleanliness and presentation
• Change linens, make beds, and restock amenities as needed
• Vacuum, dust, and sanitize all surfaces in guest rooms
• Report any maintenance issues or damage to the appropriate department
• Respond to guest requests and inquiries in a timely and professional manner
• Maintain a positive and friendly attitude at all times
• Follow all safety and sanitation procedures to ensure a safe and healthy work environment

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

• Dedicated to finding solutions that work
• Responsive to our partners, our team members, and our guests
• Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
• Value-Oriented - we value diversity, relationships, and performance
• Engaged - we care about the work we do and the people we work with
• Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Requirements:

• High school diploma or equivalent
• Previous experience in housekeeping or a related field preferred
• Strong attention to detail and ability to work independently
• Excellent communication and customer service skills
• Ability to lift and carry up to 25 pounds
• Flexibility to work weekends and holidays