GUEST ROOM ATTENDANT

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ameristar Casino Hotel Council Bluffs is seeking a detail‑oriented hotel cleaner to maintain guest rooms, corridors, linen rooms and staff areas as directed. You will also keep equipment clean, report safety hazards, assist guests with issues, and support the house team with department projects.

Experience in cleaning is preferred but not required, and a High School Diploma or equivalent is encouraged. We offer a fast-paced, team‑oriented environment with opportunities for career growth.

Qualifications

• High School Diploma or equivalent preferred but not required.
• Six months of previous cleaning experience preferred.

Responsibilities

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed
• Maintains and cleans all equipment
• Reports all safety hazards or maintenance deficiencies for proper handling
• Assists guests with issues ensuring guests' satisfaction while operating within established guidelines and policies
• Assists the house person with department projects, as needed

Skills

Cleaning experience

Guest service mindset

Safety awareness

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed
• Maintains and cleans all equipment
• Reports all safety hazards or maintenance deficiencies for proper handling
• Assists guests with issues ensuring guests' satisfaction while operating within established guidelines and policies
• Assists the house person with department projects, as needed

BRING US YOUR BEST.

• High School Diploma or equivalent preferred, but not required
• Six months of previous cleaning experience preferred

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer