Houseperson - Full Time

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Gulf Coast is seeking reliable team members to maintain cleanliness of hotel public areas and guest rooms, ensuring safety and guest satisfaction.

The role requires good communication, a high school diploma or GED, basic math, and willingness to perform a variety of duties including linen transport, linen closet restocking, and responding to guest requests; prior hotel experience preferred.

Qualifications

• High school diploma or GED, or 1–3 months related experience or training.
• Ability to read and understand simple instructions and memos; write simple correspondence.
• Strong math basics; ability to count, add, and manage money and measurements.
• Excellent communication and presentation in one‑on‑one and small groups.
• Prior hotel experience preferred.
• Physical requirements including lifting up to 50 pounds and moving up to 100 pounds; frequent standing.

Responsibilities

• Maintains and cleans all office spaces throughout property and hotel public areas.
• Informs Housekeeping Supervisors or Manager of linen shortage.
• Maintains cleanliness of guest room halls.
• Delivery of internal and external guest requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Transports linen from loading dock to guestroom floors.
• Pulls linen from laundry chute and places in carts to be sent out for laundering.
• Any and all duties as assigned by your Supervisor or a member of management.

Skills

Good communication skills

Reading and writing ability

Basic math & measurement

Problem solving

Customer service orientation

Instruction following

Education

High school diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Maintains and cleans all office spaces throughout property and hotel public areas. Ensures that all areas are free of safety hazards.
• Informs Housekeeping Supervisors or Manager of any linen shortage.
• Maintains the cleanliness of the guest room halls.
• Delivery of both internal and external guest requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Transports linen from loading dock to guestroom floors.
• Pulls linen from the laundry chute and places in carts to be sent out for laundering.
• Any and all duties as assigned by your Supervisor or a member of management.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older.

• Good communication skills.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other team members of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Prior hotel experience preferred.
• While performing the duties of this job, the team member is regularly required to talk or hear. The team member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and smell. The team member is occasionally required to climb or balance. The team member must occasionally lift up to 50 pounds and move up to 100 pounds.
• While performing the duties of this job, the team member is frequently exposed to wet and/or humid conditions. The team member is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer